Terms and Conditions
About this Website:Piano-Accompaniments.com is a resource offering piano accompaniment (backing) tracks for the classical works that pre-exist within its database. These works are available for purchase at the stated price on each product page.
The website is not able to operate as a request service, either for new accompaniment tracks or for accompanying services.
Please note that the order agreement does not include the sheet music for the purchased work(s) or links to such, but on many of the product pages I explain how to find the relevant scores on IMSLP.org. In most cases the accompaniment tracks will suit a number of different arrangements, as editorial editions are usually cosmetic rather than musical. However, with certain pieces you should endeavour to check whether the recording track is in a suitable key and/or arrangement for the score you may have, or be looking to purchase. I can provide some information on editions if you click on 'Contact Me' to send an email.
I hope you enjoy visiting the store and that any purchases you choose to make are satisfactory. If you have any suggestions or comments please click on 'Contact Me' to send me an email.
Making A Purchase:Making a purchase is straightforward. Just browse the store, and add any items that you wish to buy into the shopping basket/cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that are needed for the purpose of completing the order. Entering these details implies consent is given to use them to process and fulfil the order, and you may ask for them to be removed from my order database at any time.
When adding your invoice address details, please take care to enter them correctly. If you use Autofill then you should ensure your details match the boxes. To ensure the best chance of a successful order, the address details you fill in should match those on your bank statement. The reason for this is because these details are transferred to SagePay/Opayo or PayPal for processing.
I accept credit and debit card payments using SagePay/Opayo as the payment service provider. Customers wishing to use PayPal may select this payment option at the checkout. You can also use PayPal without signing up for an account, in the event that you are unable to complete the purchase within SagePay's checkout.
You may find that banks charge an extra 'foreign transaction' charge if you order from outside the United Kingdom (where the website is based). This depends on the card used and sometimes the value of the transaction, but is rarely more than a couple of dollars (equivalent) or more.
You should ensure, before buying these goods, that you have a music system or personal stereo with a sufficient degree of amplification for using these tracks to play along to. Hi-fi speakers should ideally be upwards of 15W power, and headphones should have volume control capability. However, please ensure that you take measures to protect your hearing, never listen to headphones at high volumes or for extended periods of time.
Please note: I reserve the right to alter the prices of all products in the catalogue in future.
Shipping And Handling:MP3 files can be downloaded straight to your computer, and hence do not incur any shipping/delivery charges. As mentioned above, your bank may added a 'foreign transaction' fee to orders made outside the United Kingdom, depending on the card used, but such fees are normally not more than a couple of dollars (equivalent).
Currently, these products are not subject to UK VAT, but I reserve the right to introduce VAT in the future if necessary.
As of 1st January 2021 I am obliged to charge VAT on purchases made from within the European Union. This is due to EU law which non-EU countries (such as the UK) now have to apply without the benefit of a threshold. The national VAT rate for each individual EU country will be applied at the checkout page.
Credit Card Security:For your security and speed, ALL payments made at Piano-Accompaniments.com are conducted through SagePay/Opayo or PayPal.
As companies dedicated to the transferral of online payments, you can be assured that both companies' payment security features are extensive. Naturally this includes 128-bit SSL encryption technology.
You will be automatically sent through to SagePay (or Paypal if you prefer) after you confirm your order at the checkout.
Copyright Policy:All of the recordings available from Piano-Accompaniments.com are copyright protected against illegal use.
By illegal use, I mean any copying and distributing of digital files obtained from Piano-Accompaniments.com without prior permission, except under the following conditions:
1) You may copy and modify these tracks for your own personal use, using the guidelines outlined in 'Modifications' on the help/information pages. The copyright protection still applies to any modified tracks however, so you may not distribute these - they are for your own use only.
2) You may lend an MP3 file (NOT a copy) to close friends or family if they happen to be rehearsing the same work as you have purchased. This lending is to be limited to no more than 1 other person. Under NO circumstances should these MP3 files be distributed between forums or large groups of people forming a library.
I am very protective of the years of work that I have put into this website and the tracks contained within, and if it is brought to my attention that the tracks are being distributed without my permission then I reserve the right to take legal action. I should say I have run this website now for over fifteen years without a hint of any of my customers abusing this trust, and I hope and believe this will remain the case!
Liability:I cannot accept liability for any damage caused or difficulties encountered from the downloading or usage of any products from Piano-Accompaniments.com.
All my files are guaranteed virus free when they leave the server from which they are downloaded. You should make sure that whenever you are downloading ANY files from the internet that you have a firewall or other similar security measures installed, to prevent any malicious scripts or viruses that could attack your computer. Consult your operating system's help file or virus software documentation for more details.
While I recommend other software in certain areas of the website, I cannot accept liability for the downloads people choose to initiate themselves. Please make sure your firewalls are functioning correctly should you choose to download software, and only do so from reputable websites.
I do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party (SagePay/Opayo or PayPal) will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your address details to make future ordering quicker and easier. You can turn off cookies by blocking them in your browser Privacy settings, but be aware that if you turn off cookies altogether, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-party Payment Service Providers for payment purposes needed for your current order.
d. Monitor usage statistics in order for me to make relevant improvements.
Returns Policy:Please ensure that you take care over ordering the products you want. While I am able to refund any unsatisfactory orders, the customer should take appropriate steps when ordering to ensure that his/her computer is equipped to handle digital downloads and that he/she possess a music system capable of playing the purchased tracks.
I endeavour to ensure that all ordered goods are delivered, by digital download, and as stated in the music catalogue. However, if in exceptional cases you can prove there is a fault with the sale, for example the wrong works are delivered to you, then please contact me and I shall be happy to replace the items or refund your money.
If there is a fault with an MP3 purchase, for instance the links don't appear or don't come through in their entirety, please email me and I can send you the files by email or to download from a Dropbox folder.
Customers who order MP3s cannot cancel their orders as the goods are supplied immediately after purchase.
If you feel you are justified a refund in any other way, please contact me at firstname.lastname@example.org and if your reasons are legitimate I shall refund your purchase.
(owner of Piano-Accompaniments.com)